Refunds, Returns and Cancellations
Shortages will be refunded in full
We will only accept the return of stock if it is damaged.
If you wish to return the goods you must inform us in writing or by e-mail within 14 days of receiving the goods.
We will only accept Returns if notified beforehand by post (address below) or email to firstname.lastname@example.org
Whilst in possession of the ordered items to be returned, you are under a statutory duty to take reasonable care of them. We reserve the right to refuse Returned items which have been made unfit for resale or damaged whilst in your possession.
Please mark your parcels clearly and with a brief letter stating the order number and items that we are expecting:
Cancelling an Order
Once goods have been sent there is no cancellation.